It is without a doubt that Singapore has been one of Asia’s leading providers of quality medical health. The hospitals in this region are categorized under: General Hospitals, Specialist Hospitals, and Community Hospitals. General Hospitals are those that cater comprehensive medical assistance under an acute tertiary healthcare service. Another type of hospital that can be found are Specialist Institutions that offer a more specific and specialized treatment. Community Hospitals on the other hand, are semi-public hospitals that are usually government and charity funded that provides inexpensive but quality healthcare to the community. There are countless leading Hospitals found in Singapore that the neighboring countries visit to seek medical expertise for health assistance. Examples would be Changi general Hospital, Alexandria Hospital, Adam Road Medical Centre and many more.
Hospitals have a reputation to uphold most especially regarding its secrecy and confidentiality towards its patients inside the hospital. It is very important to be able to keep the privacy throughout its visit inside and around the premises of the hospital. Security plays a crucial role to prevent those provisions from being violated. Security system around the hospital must ensure that no armed people other than police officials are able to enter the establishment and suspicious encounters are well observed and investigated. There are some patients that prefer anonymity when seeking medical assistance and security personnel are able to arrange that.
The environment around a health facility can be very crowded and chaotic most especially during the weekdays. No matter how rules are set to get an orderly transaction for patients and customer, disorganization is something that is inevitable. Security can be present around certain areas during office hours to help assist people and prevent conflict and disarray from happening. Assistance as simple as leading the way around the hospital for people who are unfamiliar with the area can minimize the traffic around the hospital.
Medical facilities can be an avenue for certain crimes as it is an open public establishment that random people can come and go. The patients that are housed, even the outpatients, are the management’s responsibility and they are held accountable whatever happens to them. Security can pose a stricter surveillance of people that are entering the establishment and monitor any suspicious people roaming around the facility. Devices like metal detectors can be installed at the entrance of the hospital or guard dogs can regularly probe the area.
All medical personnel and employees must have an authorized ID to be presented every time they enter the premises of the hospital to be easily identified by security. This is very important most especially observing access to patient rooms and administrative offices. The point of entry inside the hospital is the most crucial part of the facilities’ security. If that fails, unauthorized people can access and execute their plans easily upon entry. Close monitoring of the items that are brought inside should also be checked making sure that there are no hazardous objects that may harm people should be allowed inside.
We can never avoid anything that happens between patients inside the hospital that can even lead to lashing out and a brawl. The fact that they already feel discomfort from their health, adding up to the stress of lining and waiting in queues can be very detrimental to them. Security personnel should be able to have that training included on how to deal with angry people. They are able to handle the situation and know how to relate the situation at a very calm level to be able to comfort people to avoid people from being too stressed out.
The hospital can be a target for crimes and violence and that is why security should be at their wits to protect everybody. Threat can add up to the stress that most patients are already undergoing. Security guards are able to detect and notice whatever suspicious activities that happen or may happen around. They should be able to anticipate what to do in times when threat occurs. Other than crimes, natural calamities or fire breakout could be something that the security can assist in.
It is very important to verify that the security system in charge of keeping the peace and order inside and around the establishment is certified. We are proud to say that we have kept our security certification in tacked over the years and have earned several recognitions. This will be an assurance of confidence of working with us that we will be able to do the job properly. The certification covers several areas of competence not just with the security personnel that we have but with the security expertise that we can offer.
Being in the business for a long time is a testament of how our clients have trusted us over the years. We wouldn’t be here in the business if it weren’t for the trust that the customers have invested in the company for so long. Referrals from our continuing clients have paved the way for more people seeking service from our security system. Taking good care of our clients is a top priority for us that lead the way for the reputation that we have upheld in the general public.
It would be pointless to do something without passion. Security is something that is something that is crucial not just to the clients that we give service but to our very own security personnel and workers as well. In order to be able to do the job well we must have that mindset of putting people first before our very own. It is no ordinary job but it also requires risking the lives of our own staff that tirelessly works day and night. All that would not be possible without the passion that drives that fire to provide quality service that is incomparable. Call us so that we may share with you our best practices.