With their well-developed industry and continuous growth, it is evident that Singapore’s popularity as a number one tourist destination increased considerably. And because of this, frequent event gatherings are being held for the enjoyment of locals and tourists alike. With this being said, it is imperative that crowd management must be taken into consideration to ensure the safety of these expats and locals. To ensure the safety of each individual during large gatherings, Crowd management plans should indicate how you can manage your crowd in normal as well as emergency situations.
Having a crowd management plan is necessary to ensure the safety of event goers. Foot traffic in these events can be very messy and it is all but serious business. To avoid accidents like stampedes, having security guards control keep the flow of traffic is absolutely necessary. It is best to device an entrance and exit plan for these events to control the movement of the attendees.
Not only foot traffic is hard whenever there are large gatherings and events, but it also affects road traffic. With the influx of people in every gathering, security personnel must make sure that roads are not blocked and cars are parked properly in designated parking spaces.
Safety of guests is the number one priority when devising a crowd management plan. It is important that while they are in the event they are enjoying their time without worrying about their safety. Crowd management poses a huge role in keeping these guests worry-free. Security personnel and guards should be vigilant in ensuring that everything is going smoothly. They would be of great help in case fights break out – which is really common for these gatherings, or any type of commotion comes up.
Large gatherings are composed of different people in different walks of life, different personalities and have different moods. And because of this, it is inevitable that fights may break out in one way or another. It is the responsibility of our security guards to break up fights before serious injuries are done and keep an eye out on people attending the event to avoid these fights in the first place.
Most events with big crowd attendance are concerts, political rallies, sporting events, etc. With these kinds of events, selling and consumption of alcohol are most likely allowed. Excessive consumption of alcohol can cause rowdy behavior from the crowd. Crowd controllers must be responsible in controlling the supply of alcohol to minors and keeping watch on those that may cause trouble. Also, in some cases, illegal activities like selling of illegal and dangerous drugs can happen. Crowd controllers should keep a close eye on these occurrences and must take immediate measures to stop these kinds of activities.
Crowd controllers should make sure that all entrance and exit points are secured. This is to make certain that only people with tickets and authorizations are allowed inside the venue. Also, this is to avoid the hustle and bustle which can be very stressful not only to event organizers but to event goers as well. This is also to monitor and maintain the smooth movement of people going in and out of the venue.
It is of great significance to know what type of crowd you are dealing with. Certain events require different levels of vigilance when it comes to security measures. Some events may require strict implementations and some may have a more lax environment which requires a more lenient or lose execution of rules. What we do is we assess the type of crowd we are dealing with and create a management plan according to the requirements of the events making sure that we are giving the best security service we possibly can.
We make sure that the roles and responsibilities of each of our security personnel are being clearly defined ensuring that we are all on the same page. Knowing the role of each individual and following the chain of command – from the event coordinators to the door managers, is essential to ensure that each person is in the right place at the right time. This allows us and our team to anticipate any element that can threaten the people attending and disrupt the event.
One important factor needed when creating a crowd management plan is to ensure that not a single element is being overlooked. Having a successful crowd management plan not only warrants safety for the attendees, it also keeps the overall flow of the event moving smoothly. Our crowd management plan is carefully assessed based on the needs of a certain event and we make sure that we are able to anticipate potential complications thus, creating a plan of action whenever such complications arise.