condominium security services

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Condos in Singapore

Condominiums, or known colloquially as condos are widespread in Singapore. They tend to be in residential estates. A big differentiator of condos from regular HDBs is that they have security, that not anybody can enter the premises and disturb residents – and is thus a more expensive and upscale living situation. Condominiums have their security outposts usually at the entrance of the condominium, and hence the security guards are usually the first and last persons that guests and residents will contact when they access the condominium facilities. A strong security supervision from the security post is the hallmark of the typical Singaporean condo, and without its presence in the condominium itself, it becomes a HDB flat and it will lose its defining trait. Some of such premium condominiums in Singapore include The Sail@Marina Bay, Lumiere and Skysuites@Anson.

The NEED for Condo Security

There are 3 main reasons why condo security is critical
1
Maintain the privacy of residents

People pay premium to live in condos so that they cannot be easily disturbed. This contrasts with a Regular HDBs, as due to its unregulated nature, anybody can go up to the tenant’s units. This lack of security culminates in some of the newspaper reported events, such as vandalism, loan shark harassment or even splashing paint from debtors etc. Hence, for the residents who pay the premium to live in a condominium, he pays for the safety and privacy that the security guard afford.  The condominium security guard will not allow for such incidents to happen due to the invasion of unwelcome strangers.

2
Help facilitate the needs of the residents

Condominium guards are around 24/7, and hence they also act as the arms and legs of the MCST, to ensure processes are followed. Some things that they help with include the issuance of carparks, and the opening of Barbeque Pits, which are important facilities in every condo. Condominium security guard services are not just geared towards maintenance of privacy, but also contribute to the collaborative environment by allowing and enforcing fair use of the common facilities provided to all members of the condominium community. The condominium security guards in Singapore do much more than is expected of a typical security guard in terms of service.

3
Maintain the reputation of the condominium to the outsiders

Once again, condominium guards are the first people that visitors and new residents see before they enter the condominium. First impressions are always important; hence, the attitude with which the condominium security serves its guests are paramount for the image and perception of the condominium’s management. Condominium security guards should be expected to portray a warm and affable personality to all who come with a purpose, and be firm and fair in their discussions with others. In this manner, Singapore condominium guards effectively become the face of the condominium. For the management to continue attracting potential tenants and event planners, the selection and training of competent security guards is crucial in Singapore.

What do our Condo Security Guards do?

1
Monitoring CCTV feeds for suspicious activities

The condominium security guards are on duty around the clock. In the security outpost, while you are asleep, they will be watching the CCTV cameras for any intruders who attempt to use the cloak of the night to hide their uninvited entry to the condominium. They will then act to accost or deter those who attempt to gain entry uninvited. Their goal is keep you protected. And they will stay up all night just for you to be kept safe.

2
Ensure tight processes are followed thoroughly in all condominium entries

Any visitor who attempts to enter the condominium must do so with the approval of a current tenant. However, in rare cases, some attempt to enter the condominium under the pretense of approval from a tenant. In this case, condominium security will remain firm and fair in their process: Without an approval from a current tenant, visitors will be denied entry. Even under pressure, condominium security guards keep their cool and remain steadfast under duress.

Similarly, they are the gatekeepers to the facilities and services within the condominium. To ensure a fair use of facilities in the condominiums, they will only allow access to facilities which are pre-booked and retain the right to enforce the processes. Everyone is equal and treated fairly in the eyes of the security.

3 ways our processes are used by everyone

1
Well trained personnel

All our personnel are licensed and trained under the WSQ framework. They have also been through supervision and have accumulated experience on the job. All our supervisors have had years of experience, amassed from servicing numerous other condominiums in the past.

2
Quick response times

Condominium security guards are trained to respond to situations in a snap of the finger and we expect no less from our condominium security services. But the most important factor is to consider that our condominium security guards need rest too. We enforce that each security guard will never work more than 12-hours a day to ensure that they get enough rest for the next time they need to leap into action. All our condominium security guards work in shifts – this ensures that all our deployed security guards will be kept fresh, alert and always ready to protect you.

3
All in one services

As a condominium services provider, we do not just stop at one. Aside from providing the trained condominium security guards, we also implement the technology that helps our condominium security guards ease into their jobs, such as monitoring systems and CCTVs. With the help of technology and security systems, many parts of their work can be automated, which leaves more time for them to focus on the monitoring and action, and less time for them to be worried about the maintenance and implementation of the security systems. We draft and implement condominium security plans and we enjoy working with our clients to know their requirements thoroughly. We are a one-stop security services provider that gives all our clients a peace of mind.

Contact Us
Pridwen Security
75A Killiney Road, #02-07, 239529
6750 4493
contact@pridwensecurity.com
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